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At Bodied By Drea, we take pride in providing high-quality, luxurious skincare and haircare products. Your satisfaction is our top priority, and we want to ensure that you have a positive experience with our products. Please read our refund policy below:
1. Returns & Exchanges:Due to the nature of our personal care products, all sales are final. We do not accept returns or exchanges on opened products. However, if your item arrives damaged or defective, we are happy to replace it or issue a refund.
2. Damaged or Defective Products:If you receive a damaged or defective product, please contact us at [email address] within 7 days of receiving your order. Kindly provide your order number and photos of the damaged or defective item. We will arrange for a replacement or a refund, including shipping costs.
3. Cancellations:Orders can be canceled within 24 hours of placing the order. After this period, we may not be able to cancel your order if it has already been processed or shipped.
4. Refund Process:Refunds will be issued to the original payment method used for the purchase. Please allow 7-10 business days for the refund to appear in your account, depending on your bank's processing time.
5. Non-Refundable Items:
6. Contact Information:For any questions or concerns regarding your order, please contact us at [email address], and we will assist you promptly.
At Bodied By Drea, we are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.
1. Information We Collect:When you visit our website or make a purchase, we may collect the following types of information:
2. How We Use Your Information:We use the information we collect to:
3. Protecting Your Information:We implement a variety of security measures to protect your personal information. Your payment details are processed securely, and we do not store any credit card information. We use industry-standard encryption to ensure that your data is protected.
4. Sharing Your Information:We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers (such as shipping companies or payment processors) to fulfill your order. These third parties are obligated to keep your information confidential.
5. Cookies:Our website uses cookies to enhance your browsing experience. Cookies help us understand how users interact with our website, allowing us to improve our services. You can choose to disable cookies in your browser settings.
6. Your Rights:You have the right to access, modify, or delete the personal information we have on file. To request changes to your data or to unsubscribe from marketing communications, please contact us at [email address].
7. Changes to This Policy:We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review the policy periodically.
8. Contact Us: If you have any questions or concerns about our Privacy Policy, please contact us at .
Copyright © 2024 Bodied By Drea - All Rights Reserved.
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